Leisure and Hospitality

Hospitality may be one of the most mature business sectors, but change continues to provide both opportunities to succeed and challenges to survive. Restaurants are one of the most popular start-up business types in the UK even though the industry failure rate is three times the national average. Pubs are closing down at an unprecedented rate. But hospitality properties continue to be actively traded and new ones created. Throw trends like pop-up restaurants and ‘street food’ into the mix and it becomes clear why hospitality continues to be a dynamic and exciting sector.

Leisure is equally interesting, whether it involves helping us stay fit or encouraging us to sit and watch others in action, opportunities abound in providing the counter-balance to busy working lives, current and past.

The success stories in this sector have three elements:

  1. A popular format;
  2. Well-trained, properly paid and motivated staff;
  3. Systems that ensure that the process can be repeated daily and in more locations.

But doing all this requires a wide range of kills – creativity for the concept, empathy to motivate staff and discipline to work within a system. No-one has all these skills and so we have often been asked to provide the rigour required to turn the concept into good cashflow, as this case study demonstrates. 


“We cannot recommend Ian more highly; not only is he extremely professional and quick to grasp situations, he also has an excellent sense of humour.”
Caroline Fox, Joint MD, Twin Training and Travel

Our team

Clive Eplett

Clive Eplett

Clive Eplett was FD of a licensed retailer where sales grew from £10m to £115m. He arranged funding for the strategy and led acquisitions as well as AIM and full LSE listings.

Paul Randall

Paul Randall has worked as FD for charity leisure centre operator supporting it through a going concern review.

Paul Pascan

Paul Pascan

Paul Pascan was the FD for six years of a leisure group with a turnover of £90m including channel ferry and travel agency services. He raised funds for new vessels, managed foreign currencies and was a key member of the team negotiating a joint-venture involving cross-channel ferry services.

Roger Hearn was the FD of a multinational leisure group where he contributed to restoring its profitability and positive cash flow by reducing costs. Funds were eventually repaid to the VC who had previously written off their investment.