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Case Studies: Recruitment

Specialist recruitment agency: Introducing KPIs and making financial information easy to understand

 

Appointments Bi-Language is a privately-owned specialist recruitment agency in Covent Garden, set up by Nicole Debson and Marie Eichler in 1991 and now employing more than 20 staff.

 

Replacement needed for FD about to retire

 

Until we became involved, the company’s accounting services were provided remotely by an accountant who was about to retire. The owners were conscious that they needed to replace this resource but also wanted to review the internal reporting procedures to give them better control of their business than they had enjoyed with the previous management accounts - which were essentially statutory in layout, containing no key performance indicators and without budget comparison.

 

Review undertaken and report prepared

 

FD Solutions were introduced to Nicole and Marie by BDO and Keith Lidgate was appointed in May 2004 to carry out the review, producing a budget and reporting format which – to quote one of the owners – “made financial information about the company interesting for the first time ever!”

 

Budgets and management accounts

 

We assisted the company in production of the budget and regular management accounts for a number of months, and guided them in recruiting an accounts manager in order to make the process more cost effective.

 

Continued involvement

 

Keith is still involved with the company on an ad hoc basis, assisting the new sole-charge accounts manager where appropriate, and keeping a watching brief on his progress for the owners. His detailed involvement lasted for approximately a year and involved on average two days work a month, much of which was carried out at the client’s offices but some of which he was able to perform remotely.

 

Keith Lidgate , Client Service Director

Keith Lidgate

Client Service Director

Tony Eve , Client Finance Director

Tony Eve

Client Finance Director

“You made financial information about the company interesting for the first time ever.”

Marie Eichler